E-Referrals
E-Referrals
E-Referrals is an online tool that automates the distribution and management of the referral processes. Referrals are sent to existing tenure holders, government agencies, and invited members of the public to solicit input on proposed natural resource authorizations or projects. For certain authorizations, it is a legal requirement to notify affected groups or individuals of the proposed authorization - E-Referrals facilitates this process.
On this page:
About E-Referrals
‘E-Referrals’ is an automated referral system that improves client service by streamlining business processes. It is part of the Province’s One Process initiative to improve and streamline authorization processing.
Key features of E-Referrals:
- Ability to search, view and respond to referral requests electronically
- Provides all the information needed to respond to a referral request
- Ability to manage referral agencies online
- A free service that is easy to navigate
- Available 24/7
Guides and Manuals
Training
Log In and Navigation
Profile Information
- How
to update your user profile | Video
Managing a Referral Agency
Searching for Referral Requests
Responding to Referrals
Support
If you have been invited to respond to a referral request but have lost the link, refer to the following:
- Responding using BCeID or IDIR credentials - Click
here to log-in to the E-Referral system. Responding
as a 'Guest' - Contact the FrontCounter
BC office nearest you and request an invitation be
re-sent to you.
For technical problems regarding E-Referrals, please contact FrontCounter BC.
For any questions regarding the referral request (e.g., project, referral documents, etc.), please contact the 'Referral Coordinator' listed in the referral request.