Contact Us
FrontCounter BC is a service that can assist you with licences, permits, registrations and other authorizations required to utilize the Province's natural resources. We are committed to providing our clients with quality service. For more information, please read FrontCounter BC's Service Standards page.
For application updates, review our Application Status webpage.
Get Help
Learn about Payment Options available at FrontCounter
BC
Please visit our Payment
Guidelines page for details.
Have a Natural Resource Question?
Please see our FAQs page.
FrontCounter BC Online Self-Serve Options
See our list of online self-serve options.
Chat With Us Monday to Friday: 7:30am-4:30pm Pacific time (8:30am-5:30pm Mountain time)
⚠️ Our chat service is currently unavailable due to technical difficulties.
Phone
Monday to Friday: 7:30am-4:30pm Pacific time (8:30am-5:30pm Mountain time)
Toll free: 1-877-855-3222
From outside North America: ++1-778-372-0729
Email
FrontCounterBC@gov.bc.ca
Virtual Meetings
Meet with us virtually through Video Conferencing
In
Person
Come and visit one of our many locations across BC.
We Want to Hear from You
Your compliments, comments, suggestions and criticisms will help us to serve you better.
Overall Experience
Share your overall service experience with us.
Compliments
Compliment our staff to acknowledge a pleasant experience they provided.
Suggestions
Submit any specific suggestions to improve our service or our website.
Service Complaint
Please let
us know your complaint if you
were dissatisfied with your service experience.
Note: Your name and contact information is necessary in order for our staff to connect with you for further resolution.